Security

How we protect your documents and account on VeloAI.

Last updated: July 15, 2026

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Access & accounts

Accounts are protected with standard authentication. You can harden sign-in and control who can access your organization.

  • Organization-scoped data isolation
  • Role-based access for members
  • Optional two-factor authentication (2FA)
  • Session review and revocation
  • API keys on eligible plans (create and revoke)

Data in transit & storage

  • TLS encryption for data in transit
  • Encrypted cloud object storage for files and exports
  • Document version history in-product (depth varies by plan)

AI features

When you use AI actions, relevant text may be sent to model providers to generate a response. AI runs only when you (or an automation you set up) request it. Token usage is metered on your plan.

Logging

Higher plans include audit logs for sensitive admin activity. Usage dashboards show token and plan consumption.

Privacy

See our Privacy Policy and GDPR pages for how personal data is handled. Business customers can request a DPA at support@veloai.cloud.

Report a vulnerability

Email support@veloai.cloud with subject "Security Report". Please do not publicly disclose issues before we confirm a fix.